End user e-learning and e-support portal offers self-service access to learning resources for Google Apps.
Your organisation has made a decision to deploy Google Apps Email, Docs or Sites.
In order to ensure a successful project you need to ensure:
- that your employees are fully aware of the capabilities of Google Apps
- they how to take advantage of the new features and facilities as they appear
- that your help-desk can handle any questions about usage of the various Google Applications
Cloud Skills Academy is an e-learning resource that provides help pages, interactive demonstrations, tips, shortcuts and PDF guides on all topics in Google Apps. It is designed to address three core user education requirements:
“My First Days” in Google Apps:
On-line lessons and support for the key features of Google Apps Email, Calendar, Docs and Sites which a user would need to function successfully in a Google environment
“What’s New” in Google Apps:
New Features are released frequently by Google. The Cloud Skills Academy is kept up to date with any significant new features and provides a resource to keep users informed about new functionality so that your organisation can maximise your benefit from the new capabilities
“Ask a Question” about Google Apps:
A moderated forum allows users to ask questions about Google Apps and receive a response from our support team within one working day. Other users may also contribute to the discussion to help each other.
How to buy and deploy:
The Cloud Skills Academy is "installed" in your Google domain through the Google Apps Marketplace. It is accessed by users directly from the Google Apps applications either through the “More” menu in the Google One-bar or via a Chrome extension. Annual subscriptions are available, please ask for a quotation.
Cloud Skills Training:
Access to the Cloud Skills Academy complements our Cloud Skills Training courses.