Privacy Policy

Ancoris Limited is committed to protecting the privacy of everyone who visits our website or provides us with personal information by other methods.

This statement explains what information is gathered us, and how we use it.

To contact us, regarding any privacy concerns, you can reach us here

Information collection

We collect information from our website in two ways:

1. Through forms on which the user knowingly enters information, such as on our trial request, pricing and information request forms.
2. Through automated collection of information such as the referring web page, search terms, pages visited and the user's and organisation's IP address.

We also collect information provided to us over the phone, by email, in writing and in person.

We store information in two ways:

1. In website databases and log files (for web submissions).
2. In a customer database.

Cookies

Ancoris also uses cookies for form field memory, login, and other site customizations and for statistical purposes related to website administration, usage and customer interactions.

This site also uses Google Analytics to analyse the use of this website and generate statistical and other information about website use by means of cookies, which are stored on users' computers.

This website also uses Trovus Revelations, a web analytics service provided by White Label Intelligence Limited ("WLi"). Trovus Revelations uses "cookies", which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by WLi on servers in the United Kingdom. WLi will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for Ancoris and providing other services relating to website activity and internet usage. WLi may also transfer this information to third parties where required to do so by law, or where such third parties process the information on WLi's or Ancoris' behalf. WLi will not associate your IP address with any other personal data held by WLi.

The information generated by Google and Trovus relating to our website is used to create reports about our website (including IP address accessing the site, the site usage and search terms used to access our website) which may be used to measure and target our marketing and communications activities more effectively.

You may refuse the use of cookies by selecting the appropriate settings on your browser; most browsers allow you to refuse to accept cookies. For example, in Internet Explorer you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector.) This may, however, have a negative impact upon the usability of many websites.

By using this website, you consent to the processing of data about you in the manner and for the purposes set out in this policy.

Information Usage

Information collected is entered either in the Ancoris customer databases and may be stored in web server log files. This information is used to respond to the users requests, to facilitate downloads and evaluations, to support marketing activities both directly and in conjunction with our partners, to select content on the website, to meet legal/regulatory requirements. Ancoris may share this information with Ancoris partner companies as required for business or licensing purposes. This information will not be given or sold to anyone beyond the partner companies. Information entered on forms is retained in our database indefinitely.

Opt-in Policy and unsubscribing

By clicking "submit" to send us your personal information on any of the website forms, or by providing your personal information in writing, by phone, email or in person, you opt-in to receive future emails from Ancoris. Ancoris may use your email address to notify subscribers of support information, technical updates, licence or service renewals and upgrades, new product information, company announcements and relevant news items. If you have previously registered your information with us and you would like to opt-out of being notified in this way by Ancoris, subsequent to your initial request, please send an email to info@ancoris.com with subject of "unsubscribe".