Why AppManager?

End-to-End visibility from a single pane of glass

With AppManager Control Center, you can take advantage of a visual representation of IT resources mapped to business applications or services, enabling you to prioritize problem response. By mapping services to elements, you can visually recognize all elements the service depends upon and understand how element failure impacts the service.

Comprehensive application and server coverage

Today's IT-enabled businesses depend on AppManager to manage a wide range of applications running across Microsoft Windows, UNIX and Linux systems and exploiting next-generation technologies, such as: VMware ESX Server, Microsoft SharePoint and Exchange Server 2007/10, BlackBerry Enterprise Server, Oracle Grid Computing, and Cisco or Nortel IP Telephony (VoIP) solutions. You can even build modules to support your own custom applications.

The perfect balance between simplicity and flexibility

AppManager continues to be the product that is both simple to deploy with out-of-the-box knowledge but easy to tailor server by server. This provides the rapid time-to-value as well as the level of customization that large, heterogeneous enterprises require.

Self-maintaining service maps

Service maps built using rule-based management groups will automatically be updated as components enter or are withdrawn from the environment, ensuring operations is working with current information.

Highly-granular secure delegation model

AppManager allows for the broadest access and interaction across your operations team through its highly-granular secure delegation model. This allows subject matter experts to access data the way they want it and ensures value is derived from AppManager at all levels of your organization.

Adapt to your unique infrastructure

Extend AppManager to perform additional tasks without learning proprietary languages or technologies. AppManager’s use of industry-standard scripting languages, such as XML, VBA, and Perl minimizes training costs by using the technologies with which your staff is most familiar.

Service Level Management

NetIQ Analysis Center

NetIQ Analysis Center provides you with extensive levels of visibility into service and security management activities.

With its common reporting infrastructure, NetIQ Analysis Center offers a comprehensive view of your IT operational health, service level metrics and security activities. You can improve your IT service levels and operational efficiency while cost-effectively meeting compliance and operational integrity needs.

Service Level Reporting

• Analyze and report on system availability, service level metrics, root-cause analysis and security activities through a single, unified console
• Securely publish reports to Microsoft SharePoint so service owners and consumers can get customized, real-time information on how IT services are meeting their needs
• Gain deeper understanding of your entire IT infrastructure’s health and be better prepared to meet Service Level Agreements (SLAs)
• Perform complex, time-based comparisons of performance across different servers and applicationswith a simple and customizable reporting tool

Integrate and Deploy

Snap in seamlessly with other management products

Integrate AppManager with additional systems and network management products, such as Microsoft Operations Manager, Netcool/OMNIbus, CA Unicenter, Tivoli Enterprise, HP OpenView, and BMC Remedy with available connectors.

Auto-deploy agents and modules for “zero-touch” monitoring including:

• Rapid response to changing environments
• Multiple, firewall-friendly deployment servers Control over when deployments are made
• Wait for approvals or complete automation as required
  

Self-maintaining service maps

Service maps built using rule-based management groups will automatically be updated as components enter or are withdrawn from the environment, ensuring operations is working with current information

Scheduled report distribution

Automatically communicate the information your customers and managers demand.

Schedule jobs

Efficiently perform critical tasks using AppManager’s robust job scheduling and script execution engine.

Collect data efficiently and easily

Benefit from AppManager’s single repository containing all of your management information, both events and performance data, enabling a central view of all servers and resources. This single repository enables efficient and comprehensive reporting.

Visualize your data

Use interactive charting and snapshot reports to give a visual view of your data for easier analysis and information sharing.

Gather and report on service level metrics

Use ResponseTime modules to gather information, even without a remote agent on the system being measured. Synthetic transactions (i.e. LDAP Authentication; Web Transaction, etc.) validate that a system is actually providing the expected service, as well as a breakdown of the individual transaction steps in many cases.

Awards

Virtualization Review: Readers’ Choice Award Winner

NetIQ AppManager for VMware was voted the winner of the Virtual Management and Optimization category by the readers of Virtualization Review in the magazine’s first annual readers’ choice survey. Virtualization Review is one of the industry’s leading publications for IT professionals specializing in virtualization technology.

MMS: Best Management Product by a Microsoft Partner Award

NetIQ’s AppManager 7 has won the Best Management Product by a Microsoft Partner Award at Microsoft Management Summit (MMS) 2007. Selected by the editors of Windows IT Pro and SQL Server Magazine, winners of the Best of MMS Awards demonstrate and deliver the most innovative management products or services that directly benefit the Windows network environment. AppManager 7 was selected from a pool of over 50 IT management products for its strategic importance to the market, its competitive advantages and the overall value it delivers to customers.

Windows IT Pro: Windows IT Pro 2008 Editor’s Best Award

Selected by the editors of Windows IT Pro, NetIQ AppManager was named a bronze medal winner of the “2008 Editor’s Best Awards” in the Systems Management category by Penton Media’s Windows IT Pro magazine.

SearchDataCenter.com: SearchDataCenter.com 2007 Product of the Year Award

Selected by the editors of TechTarget’s SearchDataCenter.com, in conjunction with a team of users, industry experts, analysts and consultants, AppManager 7 was chosen from a number of products submitted to SearchDataCenter.com for consideration in the Performance Management Tools category. The judges awarded AppManager 7 the top honor based upon their evaluations of: innovation; performance; ease of integration into existing environments; ease of use and manageability; and functionality and value.

Modules

Following is a complete list of the AppManager modules and connectors:

NetIQ AppManager support is also available for these applications and operating systems:

Connectors for NetIQ AppManager include: