NetIQ Vivinet Diagnostics

Pinpoint call quality problems in Voice over IP (VoIP) networks

NetIQ Vivinet Diagnostics quickly pinpoints call quality problems in Voice over IP (VoIP) networks and explains why you are experiencing reduced call quality.

Vivinet Diagnostics reduces the time needed to resolve voice quality issues and lessens the skills required for VoIP troubleshooting, both before and after deployment of VoIP. Though simple to use, the product provides the data needed to troubleshoot complex VoIP problems in Cisco and Nortel environments.

How Vivinet Assessor helps you

Reduce the time spent resolving voice quality issues because you rapidly determine the cause of the problem and verify that your fixes were successful
Automatically collect data needed to understand the problem and perform analysis to prioritize problems according to severity
Identify root cause of VoIP problems to tell you why diagnosis occurred and where to look to fix the problem
Maximize your current technology by setting AppManager to automatically start Vivinet Diagnostics when needed

Key Features and Benefits

Reduces the skills required for VoIP troubleshooting by automating each step during troubleshooting—finding problems, identifying the cause and prioritizing them for you.
Minimizes the tools required and provides deeper analysis by combining network discovery, synthetic transactions and monitoring of WANs, LANs and network devices.
Integrates with AppManager and Vivinet Assessor.
Generates informative reports that include comprehensive call quality information in the diagnosis phase. You can also sort by event severity.
Enables troubleshooting both before and after VoIP deployment with NetIQ Performance Endpoints, lightweight software agents that collect information about network transactions for analysis and reporting.
Requires minimal configuration by automatically discovering the information necessary to troubleshoot problems.