Service Level Monitoring, Diagnostics and Reporting for Critical Servers and Applications

Consistently exceeding Service Level Agreements requires comprehensive infrastructure and application monitoring. Ancoris offers highly intelligent monitoring and diagnostic systems with in depth knowledge of the server and application environment.

Key issues in maintaining performance and availability of your critical application and server environment include:

  • Monitoring application service levels based on actual user experience and response times
  • Identifying and monitoring critical resources
  • Real-time diagnostics to determine bottlenecks
  • Auditing data collected from multiple systems for correlation, capacity planning and trending analysis
  • Controlling and reducing incident exposure time
  • Rapid resolution to system incidents
  • Scarcity of specialist skills in each application and server area
  • Cost of support due to expensive skills sets required
  • Impact of security on performance of infrastructure

How our Solutions Help You

Ancoris can provide centralised management of the performance and availability of your applications, operating systems, network devices and hardware. Ancoris partners with Microsoft and NetIQ to enable you to improve all key operational aspects of Systems Management and Service Level Agreement monitoring and reporting.

Service Level Monitoring

Monitoring User Experience to track Service Level Performance

Exceeding Service Level Agreements, reduce downtime of mission-critical applications and services. Our products help you proactively alert staff to critical incidents and resolve problems that impact application availability, while managing a broad range of applications and platforms from a single console while reducing manual incident intervention. Ancoris enables you to monitor and optimize UNIX, Linux and Windows NT/2000/Server 2003 systems performance, run prepackaged management reports and ensure availability through automated event detection and correction.

Monitoring

Monitoring Cross Platform Enterprise Environments

NetIQ AppManager Suite delivers the productivity and visibility enterprises demand of their systems management solutions while providing the critical foundation needed for safely adopting and exploiting next-generation technologies, such as: VMware ESX Server, Microsoft SharePoint and Exchange Server 2007, BlackBerry Enterprise Server, Oracle Grid Computing, and Cisco or Nortel IP Telephony (VoIP) solutions.

 

 

Monitoring Microsoft Environments - Microsoft Operations Manager and Systems Center Operations Manager 2007 have a full set of features that help administrators monitor and manage the service level availability, events and performance of Windows 2000/3 based server systems.

The Ancoris Extension Framework for MOM, extends MOM 2005 / SCOM 2007 to non-Microsoft servers and applications.

Diagnostics

Diagnostics & Recovery - Resolve problems sooner using in-depth diagnostic tools that allow junior technicians to handle problem-solving, so the experts can focus on strategic projects. Our products give you a consolidated view of metrics to quickly determine a problems root cause and minimize recovery time. For example, NetIQ AppManager Diagnostic Console unifies control and performance capabilities into a single, easy to use GUI. You can streamline the remote diagnosis and resolution of common problems on Windows computers, saving time by automating repetitive, yet important tasks.

NetPro Directory Troubleshooter automates troubleshooting and repair for Active Directory, NetPro Directory Analyzer provides proactive and Real-Time diagnostics for Active Directory, NetPro Directory DNSAnalyzer provides pro-active DNS diagnostics.