Ancoris is now a provider of Customer Success Services (CSS) for Google Apps, approved by Google.
As a Google Apps Premier Reseller, Ancoris has met the criteria, specified by Google, for delivering a consistently high standard of support and advisory services for Google Apps. Ancoris now offers Google Enterprise’s high-calibre services, which includes enhanced 7 x 24 technical support, proactive communication, advice and consultancy for Google Apps.
A dedicated Customer Success Manager at Ancoris will oversee the delivery of each of these elements to ensure the customer has the best possible Google Apps experience.
David Fenton, Services Director at Ancoris said: ”We became one of the UK’s first Google Apps Premier Resellers in the UK last year in recognition of our expertise in migrating business to Google Apps since 2009. To become a provider of the approved CSS offering is a great recognition of our success in ensuring enterprises are getting real value from Apps”.
“Our deployment team are certified to deploy and train organisations as they move to Google Apps, whilst our support staff are dedicated to quickly resolving questions and providing advice and assistance. By offering Customer Success Services approved by Google, we can help our customers make the most of their move to Google Apps. This includes more personalised support, assistance solving customer-specific business problems and greater connection with technical experts.”
“We strive to delight our customers. Ancoris works with them to make optimum use of Google Apps and accelerate user adoption. This new programme, combined with Ancoris understanding of our customers, means we will now be able to identify additional services and solutions that will add value to their business.”