Published in Geolocation content on May 2018. 8 minute read

Google Maps Frequently Asked Questions

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Google Maps Platform allows you to bring the power of Google Maps to your sites, apps or internal applications. This allows you to engage users, increase conversion rates, streamline operations and make better business decisions. 

Our team of Google Maps experts have compiled a list of the most frequently asked questions around Google Maps trials, products, pricing and support.

How do I organise a Google Maps trial?

We will be happy to help you enable APIs to one or several of the three Google Maps products, set up billing and be a point of contact through your testing and development. Once you are set up, the key gives you access to the APIs you require. Click here to arrange your Google Maps trial.

How do I purchase a Google Maps products for my business?

Ancoris has achieved Google Cloud Location-based Services specialisation and we can guide you through the set up process. Once we understand your requirement, we can can help you purchase the most appropriate product (Maps, Routes or Places). Click here to understand more about the new Google Maps platform.

4 ways to improve your bottom line with Google Maps

What do I do once I have signed up?

Once your billing account is set up, Ancoris is happy to help ensure a positive and accurate deployment with one of our Google approved Customer Success Packages. These will help with initial setup, proactively manage your account and deliver product roadmap sessions. See here for more details.

Are there any Google Maps post sales support services available to me?

The aim of Ancoris customer success services is to ensure businesses who invest in Google Maps are successful in their implementation and their ongoing use of the platform, including current use cases and any future expansion. We will ensure your Google Maps implementation is optimised and healthy and monitor it for you to ensure it stays that way. We will provide business support and tips to improve the value of your implementation and even extend it to improve business performance. We will also keep you updated on the latest releases, information and news. You can also find helpful videos and tips for using Google Maps in your business on our Youtube channel.

How does the new Google Maps pricing model announced on 1st May 2018 work?

A new pricing model has been announced for the Google Maps Platform. The new model provides access to the same familiar Google Maps APIs, with a model where you only pay for what you use, regardless of the use case. The good news is that the first $200 will be free for all customers, making the platform more accessible to trial.

Full pricing information can be found here

Will the new Google Maps pricing model affect my Google Maps Commercial Plan?

The changes will impact your Google Maps Commercial Plan at the time of your next renewal if this is after 1st September 2018.

Before the renewal date, we will contact you and go through what the changes mean for your use case and how to transition smoothly with as little impact as possible.

Up until the next renewal, there will be no change and your implementation will not be impacted in any way. If you are already an asset tracking customer, the changes will not affect you at all and your plan will continue as usual at the next renewal.

What are the new industry solutions available in the Google Maps Platform?

New industry solutions are being added to complement and enhance the Google Maps Platform. The solutions are currently in very early development and release phases. The three new solutions announced to date are Ridesharing, Gaming and Asset tracking.

Ridesharing integrates Google Maps directly into your ridesharing app to decrease navigation friction for your drivers and improve wait times for your customers.

Gaming creates immersive, real-world games with millions of customisable 3D structures, up-to-date global data, and seamless integration with Unity.

Asset tracking improves business efficiencies by locating vehicles and assets in real time, visualising where assets have travelled, and routing vehicles with complex trips. For existing asset tracking customers, nothing changes and you will be automatically moved to this solution.

For more information about how you can use Google Maps in your business or to arrange a trial, please click here.

Contact our Google Maps specialist 

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