Managing mobile workers out in the field has always been a challenge. If you work in a utility company, maintenance or repair organisation, housing association, or health/social care provider, it’s one you’re very familiar with. You need to get people with the right skills to the right places at the right times, and keep in regular touch with them throughout their shift. These days, there's the added complexity of satisfying ever more demanding customer expectations, even as operational costs – such as fuel – are increasing rapidly.Managing a mobile workforce made easier with Google Maps
With location at the heart of your operations, implementing a mapping solution like Google Maps Platform for mobile workforce management, can help you operate more effectively and efficiently.
Take a look at this short video for more information around how to manage your mobile workforce with Google Maps.
Increase the number of visits your team can make
By increasing the number of visit your team could make in a day can help you to save on mileage and fuel costs, by using Maps' route planning capabilities to assign jobs and optimise routes in seconds.
Help your staff get accurately to their next job as quickly as possible
Giving your staff help with getting to their next such as providing them with driving directions that take account of live traffic conditions and by using geocoding – converting addresses to a specific latitude and longitude – to pinpoint exactly where to go when they arrive.
Monitor employees progress more closely
Google Maps can help you to track the location and current status of each worker in real time. If you need to reassign work, you can easily also find the closest available employee with the right skills.
Improve the safety of lone workers
Safety of all employees should be of paramount importance. If you have employees who are classed as lone workers then you can use Google Maps to keep track of where they are at all times.
Plan territories and staffing levels
Become more organised and efficient by analysing historical, current or forecast levels of demand in each location. This will help you to better distribute your mobile workforce.
Gain insights into trends and patterns
Visualise your own past and current operational data on a map, helping you to make better and more informed decision around services and operations. Google Maps can be integrated with your current job management systems to help you do more, more quickly. You can also use it as the foundation and catalyst for a broader digital transformation strategy to deliver to a fully connected workforce that benefits from paperless working and streamlined processes.
Working with a Google Maps Premier Partner
A Google Cloud Partner like Ancoris can help you apply the power of Google Maps to solve current business challenges and develop new digital models using location-based services.
We’re not only a Google Maps Premier Partner but have achieved Google’s Location-Based Services Partner Specialisation. This means we’ve demonstrated both technical proficiency and proven success in building and managing applications using the best of Google Maps Platform and Google Cloud Platform in both web and mobile environments.
Article updated January 2021
First published September 2017