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Google Workspace selected by Hackney for team collaboration

The London Borough of Hackney is a borough with over 280,000 residents which has undergone a complete transformation over the past 15 years. The borough’s public services, transport and schools have gone from the worst in the country to amongst the best. Hackney is the creative heart of London – home to Tech City, to Hackney Central’s growing fashion district, to the artists, makers and developers of Hackney Wick, and the vibrant nightlife of Dalston.

About the project

As a local authority, Hackney Council needs technology to help stretch tight budgets and maintain frontline service delivery. This centred on extensive use of Google Workspace to improve collaboration between teams and create a mobile environment.



  • On premise Microsoft Office suite with limited mobile capability
  • No real time collaboration or partner access
  • No instant messaging or video conferencing capability
  • No social networks or team workspaces
  • The Council recognised that Google Workspace presented an opportunity to introduce more flexible and adaptive ways of working, which are fit for the future


Read Rob Miller's full interview

  • A modern and flexible work experience, making it easy to get work done wherever and whenever you need it – helping Hackney retain and attract their future workforce
  • Enhanced mobile access which provides a consistent user experience for a wide range of user needs across mobile and desktop devices. ‘Grab n Go’ Chrome devices provide great flexibility that is low cost and easy to manage
  • Real-time working with no more need to check documents in and out, or waiting for others to finish their edits – now Hackney’s users can just get stuff done
  • New opportunities for teams to work together using social tools such as Google Currents to make it easier to share information and more natural to work together.
  • A modern and dynamic set of core tools, which bring new capabilities out on a frequent basis and have the flexibility to connect easily with a wide range of other apps too
  • Less rigid boundaries, helping to break down silos across teams and with partners
  • An emphasis on people rather than technology, using the shift from legacy ‘enterprise’ tools towards technology which offers a more intuitive ‘consumer’ user experience to make work simpler and more human.

Hackney Council: Empowering 4,000 staff to keep serving their community from home - Interview with Henry Lewis, Head of Platform, Hackney Council


Download our guide

Google Workspace makes you more productive and effective by reducing the time you spend on mundane, repetitive activities and helping you to
communicate and collaborate more efficiently.

Using Google Docs, Sheets and Slides saves the average team member 144 minutes a week. If you’ve implemented Google Workspace, but don’t feel you’re seeing the same kind of gains, here are 13 ways to get the most from your investment.

FRONT COVER - 13 Google Workspace team collaboration tips to get the most from your investment

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