London Borough saves and goes mobile with Chromebooks

The London Borough needed to upgrade the council’s IT platform before the expiry of their XP system. We worked closely with the authority to roll out Chrome devices as an affordable and flexible solution that enables mobile working.

London Borough saves and goes mobile with Chromebooks

About the customer

The London Borough is the local council for an area of London serving a community of around 180,000 residents and employing 4000 people.

Google Chromebooks provides the ideal solution. We want to future-proof our systems based on how our employees will be working 5 or 10 years from now. They'll be more mobile, working from home or from various council offices, so they'll rely on laptops. The applications they'll use will be web-based, so a device built around a browser makes sense.

Information Governance OfficerLondon Borough


  • The council needed to upgrade their IT platform before the Windows XP end of life in April 2014. The challenge for the council was to provide great technology in a climate of severe budget austerity.
  • The council either had to upgrade their 3,500 desktop computers and 800 laptops or find a new means to give employees access to council systems, on devices that did not need to be constantly upgraded or managed by IT staff.
  • They already had widespread use of Citrix to deploy managed applications to the desktop.
  • CESG, the UK government agency responsible for IT security, had developed security standards for councils using the Chrome operating system
BTH Apartments
Chromebooks for employees


  • The council switched out XP desktops and laptops with 2,000 Chromebooks for employees and 500 Chromeboxes for reception desks and shared works areas.
  • The solution complies with the UK government security regulations as set out by CESG
  • The council provides access to council applications via a Citrix virtual desktop, and is gradually moving new apps to the Chrome browser.
  • Staff can work from any location with Chromebooks, as all applications are web-based in the browser
  • Savings over £200,000 compared with deploying Windows desktops, and a further £200,000 annual savings from reduced maintenance, etc.
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